London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour

REVIEW · LONDON

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour

  • 4.45,332 reviews
  • 1 - 2 days
  • From $74
Book on GetYourGuide →

Operated by Big Bus Tours - London · Bookable on GetYourGuide

London’s best views come with built-in flexibility. This combo lets you travel by open-top bus, float along the Thames, and ride the London Eye on a reserved time slot. You can hop on and off as many times as you like for 24 or 48 hours, so you’re not tied to a strict route.

I especially love how the ticket stacks three “best-of” experiences together: Big Ben and Westminster from the bus, skyline photos from the London Eye, and that slow, scenic change of pace on the Thames. You also get helpful audio on board in multiple languages, plus free Wi‑Fi and real-time bus tracking in the app.

One thing to consider: London traffic and detours can slow the bus down, so plan your day with some breathing room—especially if you’re timing transfers to the boat or the London Eye.

Key points to know before you go

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Key points to know before you go

  • Timed London Eye entry matters: you must pre-book a time slot after booking.
  • Hop on and off, not just “tour on rails”: stops cover Westminster, Big Ben, Buckingham Palace, Tower Bridge, and St Paul’s.
  • Thames cruise is a real break: about 40 minutes between Tower and Westminster, with frequent departures.
  • App + live tracking helps you wait less: you can see where buses are and how soon they’ll arrive.
  • 48-hour ticket adds walking tours: Royal Walk, Jack the Ripper, and Harry Potter are included with set start times.

Big Bus hop-on hop-off: a practical way to see London fast

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Big Bus hop-on hop-off: a practical way to see London fast
If you’re short on time, this is one of the easiest ways to get the “main loop” of London without feeling like you’re sprinting from stop to stop. The bus runs as an open-top double-decker, and you can ride the same route(s) as many times as you like during your ticket validity. That matters because London isn’t flat or simple—different attractions cluster in different neighborhoods.

I like that the stops hit the big landmarks you actually want on your first visit: Westminster Abbey, Big Ben, Buckingham Palace, the London Eye area, Tower Bridge, and St Paul’s Cathedral. You can start at a stop that fits your day—popular starting points include the London Eye, Marble Arch, Victoria Station, and Trafalgar Square—then hop off to walk, snack, shop, or just take photos.

The downside is also real: when streets get busy, the bus can get slow. In one case, people reported long waits on certain parts of the route, and a couple of accounts mention diversions that meant extra walking to reconnect. My advice: don’t treat the bus as a precise metro schedule. Treat it like flexible city sightseeing, then build in buffer time for connections.

You can also read our reviews of more boat tours in London

Getting the London Eye right: timed entry and best skyline moments

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Getting the London Eye right: timed entry and best skyline moments
The London Eye is where the whole ticket feels extra worth it. You hop off at Westminster Bridge, then go up for 360-degree views of the city skyline. From up top, you can spot famous landmarks like Big Ben and the Houses of Parliament, and the perspective is what you’re really paying for.

Here’s the key planning tip: you must pre-book your London Eye time slot after you book the ticket. That helps you avoid the “wandering around wondering if it’s your turn yet” feeling. Even with timed tickets, lines can still be busy, so I’d strongly consider going earlier in the day if you want a smoother experience.

Also, think about the light. One traveler specifically booked the Eye for dusk because they wanted a transition from daylight to evening city glow—so the ride becomes two experiences in one. If you hate standing around in crowds, morning can help. If you love photos with dramatic lighting, late afternoon can be great.

Thames River Cruise between Tower and Westminster: the easy win

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Thames River Cruise between Tower and Westminster: the easy win
After the bus and the wheel, the Thames cruise works like a reset button. The ticket includes a one-way boat ride along the River Thames between Tower of London and Westminster Pier (you can board in either direction). It’s about 40 minutes, and departures run fairly often—every 15–40 minutes in summer and 30–40 minutes in winter, depending on the schedule.

What makes this feel more than a “nice extra” is the way it changes how you see the city. From the water, you get a calmer rhythm and views that you just don’t get from the bus routes. Plus, you’re positioned for photos like Tower Bridge from a distance that feels more cinematic than street level.

The onboard commentary seems to be a big hit. Multiple people mentioned lively narration on the cruise, including names like Pasquale, Bill, and Dave. If you enjoy “learning while relaxing,” this part is especially fun because it mixes facts with a more humorous tone.

One consideration: you’re on a boat, so you’ll want to dress for cool air and plan for how weather can affect comfort. And if you’re the type who gets sick from strong smells, note that one person reported feeling unwell from engine-odor exposure during their cruise. Bring whatever helps you personally handle that kind of environment.

Walking tours with the 48-hour pass: choose your theme

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Walking tours with the 48-hour pass: choose your theme
If you go for the 48-hour ticket, you get access to choice-based guided walking tours. These are not random add-ons. They’re scheduled and tied to specific bus stops and times, which makes them easier to fit into a plan than fully independent tours.

The included options are:

  • Royal Walk at Stop 8, 10:00
  • Jack the Ripper at Stop 19, 13:00
  • Harry Potter at Stop 21, 16:00

One reviewer mentioned the Harry Potter walking tour with a guide named Lea and called it informative, with kids enjoying it. If you’re traveling with teens, families, or anyone who likes themed storytelling, that Harry Potter slot is probably your best bet.

My take: treat these walks as “anchor moments.” They’re a way to add depth to the big landmarks you’re seeing from the bus and the Eye. Just remember they’re timed, so you’ll want to avoid starting your day too loosely if you want to make the start on time.

Audio, app, and on-board extras that save you time

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Audio, app, and on-board extras that save you time
This package is built for people who don’t want to constantly figure things out. The buses include digital audio commentary in multiple languages, and you get complimentary headphones. Available languages are Chinese, English, French, German, Italian, Portuguese, and Spanish, which is great if you’re sharing the trip with friends or family.

The Big Bus app is also worth using early. People consistently highlight that it shows real-time bus tracking—so you can stop guessing and plan when you’ll actually be waiting. That can be the difference between a fun, easy day and a “why are we standing here” day.

Two more practical touches: free Wi‑Fi on board and the fact that the buses are wheelchair accessible with ramps. If you’re using mobility aids, it’s a relief to know ramps are built into the bus setup.

And yes—headphones can be hit or miss depending on fit. One traveler suggested bringing your own headphones. That’s a smart move if you’re picky about comfort or noise control, especially because you’ll likely spend a decent chunk of time listening.

Here's some more things to do in London

Price and value: when $74 feels like a steal

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Price and value: when $74 feels like a steal
At around $74 per person for a 1–2 day package, the real question is not just cost—it’s what you’re bundling. Here, you’re combining:

  • A 24-hr or 48-hr hop-on hop-off bus pass (with 3 routes)
  • London Eye entry (you still need that timed booking)
  • A one-way Thames cruise

That’s three major experiences that are usually bought separately during a London visit. When you line them up as one plan, it reduces decision fatigue. You’re not searching for three separate tickets and matching each one to your schedule.

Now, the caution: this is a sightseeing setup, not a “door-to-door VIP service.” Hotel pick-up and drop-off aren’t included, so you’ll be managing your own transit to the starting points. If you’re staying far from the main stops, factor in that extra walking or public transit.

Finally, remember the biggest value comes when you actually use the flexibility. A one-day rush can feel like “good but crowded.” A two-day plan can feel like you’re in control—especially if you plan one Eye and one cruise, then use the bus pass for neighborhood exploring around those anchor visits.

Best way to structure 1–2 days with the pass

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Best way to structure 1–2 days with the pass
Here’s a simple approach that tends to work well with this kind of ticket.

If you have one full day, I’d link everything around the Westminster area first: bus to the London Eye, then walk back into the sights zone, and finish with the Thames cruise from Tower or Westminster depending on where your day ends. This keeps the most time-consuming attractions clustered.

If you have two days, use Day 1 for the “center” (Westminster, Parliament, Eye) and Day 2 for the east and cathedral zone (Tower Bridge and St Paul’s area). Then add the walking tour if you’re on the 48-hour option and the theme fits you.

Keep your transfers calm. The bus can slow in traffic, so don’t stack your schedule with zero slack. If you do, you’ll end up stressing, not sightseeing.

Who this London combo suits best

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Who this London combo suits best
This is a strong fit if:

  • It’s your first time in London and you want the biggest hits quickly
  • You like sightseeing with freedom—ride, hop off, wander, return
  • You want a mix of viewpoints: street level, skyline level, and water level
  • You’re traveling with people who have different interests (the bus covers the landmarks; the Eye and cruise are common ground)

It may be less ideal if you’re the type who hates crowds or strict timing. The London Eye needs a time slot, and boats and buses can get busy around peak hours.

If you’re traveling with kids or teens, the included themed walking tour on the 48-hour pass can add a fun story layer to all the famous architecture.

Should you book this London Eye, Thames Cruise, and Big Bus package?

London: London Eye, River Cruise, & Hop-on Hop-off Bus Tour - Should you book this London Eye, Thames Cruise, and Big Bus package?
Yes, I’d book it if you want a high-coverage London plan that doesn’t trap you in one line. The London Eye + Thames cruise combination is a big reason this works, and the hop-on hop-off bus makes it easier to connect major neighborhoods without burning your whole day on transit.

I’d hold off or choose carefully if your schedule is extremely tight and you can’t tolerate traffic delays, or if you prefer a fully guided, timed itinerary with fewer moving parts.

If you like control over your pace, this ticket gives you exactly that: move when you want, stop when you want, and still hit the “wow” moments.

FAQ

How long is the hop-on hop-off ticket valid?

Your Big Bus hop-on, hop-off ticket is valid for either 24 hours or 48 hours, depending on the option you choose.

Do I need a pre-booked time slot for the London Eye?

Yes. After booking, you must pre-book your London Eye time slot, and you’ll get instructions in your confirmation.

Where can I board the hop-on hop-off bus?

You can board at any Big Bus stop on the route during operating hours. A recommended starting point is Stop 12: London Eye (Westminster Bridge Road, next to the Lion Statue, outside the London Marriott County Hall).

How long is the Thames River cruise?

The Thames cruise is approximately 40 minutes.

Where does the Thames River cruise run?

It runs between Tower of London and Westminster Pier, and you can cruise in either direction.

How often do Thames cruises depart?

Cruises depart every 15–40 minutes in summer and every 30–40 minutes in winter.

What walking tours are included with the 48-hour ticket?

With the 48-hour ticket, you can choose from Royal Walk (Stop 8, 10:00), Jack the Ripper (Stop 19, 13:00), and Harry Potter (Stop 21, 16:00).

What languages are available for the audio commentary?

Digital audio commentary is available in Chinese, English, French, German, Italian, Portuguese, and Spanish.

Is hotel pick-up or drop-off included?

No. Hotel pick-up and drop-off are not included.

Is the experience wheelchair accessible?

Yes. The buses are wheelchair accessible with ramps, and the experience is described as wheelchair accessible.

Not for you? Here's more nearby things to do in London we have reviewed

Explore Britain